
Assessment process for First Line Managers (FLMs) in a customer-focused and complex Operations environment
Prudential UK
A bespoke Executive & Senior Leadership programme to develop strong, collaborative and inclusive leaders in a highly complex environment.
Sheffield Hallam University
72 %
of participants adjusted their leadership style
67 %
reported improvements in team and service results
29 %
increase in leaders feeling valued & heard by senior colleagues
28 %
increase in leaders' ability to influence strategically through their networks
Sheffield Hallam University was pursuing an ambitious Institutional strategy at a financially challenging time for the sector. As part of this strategy, SHU identified the need to develop a cohesive and values-led leadership style within its top 80 leaders. While leaders excelled in their own areas, collaboration across academic and professional services teams was limited. The goal was to foster a unified leadership approach (whatever their level or role) across the University system. Ultimately breaking down silos, strengthening decision-making, and embedding a values-led, empowering leadership culture.
Working in partnership with the University Steering Group, we conducted a learning needs analysis and designed and deliver an integrated leadership programme which included:
I have had the pleasure to work with BCL for several years, in different organisations and on many differing proposals. I rate their work highly and have no hesitation in recommending them. I have always found them to be professional, knowledgeable and adaptable. Genuinely interested in working with their clients towards excellence, they are that rare breed of consultants, in my opinion, who listen to and critique their customer's wants and needs, challenging our thoughts in the most constructive fashion, not imposing their pre-conceived ideas. Team work is BCL’s forte.
Professor Sally Jackson