Leadership and Management

Resilience is the ability to respond positively to challenge, adapt to changing circumstances and maintain wellbeing and effectiveness in the face of pressure. While some factors that affect us are outside our control, there are practical steps we can take to strengthen our resilience and improve how we respond to setbacks, ambiguity and change.

This workshop explores the key components of resilience, helping learners understand the relationship between physical wellbeing, emotional wellbeing and overall resilience. Participants will examine where they currently focus their time and energy and explore the role of growth mindset in navigating challenges. Using the iResilience framework, they will reflect on their own resilience profile, identify areas of strength that they can continue to leverage, and consider areas that may require greater attention to help them maintain wellbeing and effectiveness when facing challenge, change and uncertainty.

The workshop provides an introduction to systems, systems thinking and systems leadership. This understanding and skillset are required to address ‘wicked’ problems and deliver change in increasingly complex organisational environments where no one person can deliver their role outcomes in isolation. Through evidence-based models, case studies and practical exercises, learners will explore the core capabilities and behaviours of effective systems leaders.

In many organisations, the leaders who have the greatest impact are not always the ones with the most formal authority. Research suggests that executive presence accounts for around a quarter of what senior leaders say it takes to reach the next promotion, yet most leaders are never taught how to build it with intention. Without strong presence, even highly capable people can be overlooked, misread or underestimated.

This practical workshop uses the Authority, Impact and Presence (API) model to help leaders understand how they are perceived and how to strengthen that perception. Learners explore personal branding and use principles of neuroplasticity to reshape self limiting habits of thought. They also build storytelling and communication skills, crafting and delivering their own personal pitch to the group and receiving live feedback. Learners leave with a clearer sense of their own presence and practical tools to project it consistently.

Coaching is one of the most powerful tools for developing people, building confidence and improving performance. Rather than providing answers or directing solutions, effective coaching enables individuals to think for themselves, take ownership and unlock their potential. Research by the International Coaching Federation (ICF) has shown that organisations using coaching report improvements in employee engagement, communication, productivity and leadership effectiveness.

This workshop introduces the core principles, mindset and skills of effective coaching. Learners will explore when coaching is most appropriate and how it differs from mentoring, managing and advising. The workshop develops key coaching capabilities including building rapport, authentic listening, asking powerful questions, creating psychological safety, challenging constructively and supporting meaningful reflection. Learners will learn and practise using a structured coaching framework, GROW, to help guide coaching conversations and support others in identifying goals, exploring options and committing to action. Through demonstrations, discussion and skills practice, learners will have the opportunity to apply coaching techniques and receive feedback on their approach.

Change can feel relentless and ruthless. Change fatigue, survivor guilt and feelings of hopelessness and powerlessness are widespread. Ever more resilience is needed to keep going… And with the right mindset, skillset and tools, it IS possible to not just survive but to thrive and grow through ongoing and major change.

This workshop invites both reflection and action, and provides learners with a variety of tools for maintaining a positive mindset and an active, empowered response that helps them see, make and capitalise on opportunities through change, and maximise their resilience and wellbeing. Throughout the workshop, learners will practise reframing situations, changing their self-talk and challenging limiting beliefs. They will learn how to increase their own resilience using the i-resilience model and explore a range of practical ways to support their wellbeing. They will learn how to recognise and address survivor guilt, how to create and seize opportunities for self growth and to take greater control of their own choices through the confusing but fertile ‘neutral zone’ (William Bridges).