Leadership & Management

Developing Managers Programme

A 6-month bespoke management development programme to develop the skills and behaviours of operational and non-operational mid-senior level managers as part of a significant culture change.

National Offender Management Service (NOMS) / Ministry of Justice (MoJ)

  • 99 %

    of participants would recommend the programme.

  • 98 %

    were highly satisfied with facilitator expertise.

  • 87 %

    found the programme highly valuable to their job.

The Challenge

Following the merger of the Prison and Probation Services under NOMS, the Ministry of Justice sought to develop a more empowering, inspirational, and collaborative leadership approach. The aim was to foster a cultural shift from the commanding and direct leadership style of the prison service to a consultative and relationship-driven leadership model more typical of probation services. With two distinct approaches now under one roof, the Ministry of Justice needed to:

  • Develop a shared management culture that could bring together two different leadership styles.
  • Shift leadership behaviours to be more empowering and collaborative across functions.
  • Align leadership development with strategic and operational goals to meet the needs of the newly formed organization.

The Solution

We designed and delivered a flexible 6-month development programme, endorsed by the Institute of Leadership and Management (ILM) and delivered to over 200 leaders and managers. It included:

  • 2 x 2-day core workshops
  • Optional 1-day electives to deepen skills development
  • 1:1 coaching with MBTI feedback
  • A work-based project

The Developing Managers programme has been a highly effective instrument in supporting our middle managers through times of immense change. The programme has enabled participants to consider how they can function effectively as leaders and managers in the changing world of NOMS and to consider their own strengths and development needs to move forward on a personal and professional level.

NOMS Leadership and Talent Development

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